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Terms and Conditions:

If your product arrives damaged, you will be required to return the product(s), at your cost, to Elements and Candles within ten (10) business days from the date it was delivered to you in order to receive a replacement. In an effort to keep costs as low as possible for our customers, and to prevent fraudulent transactions, the damaged item(s) must be received by us before replacement item(s) will be shipped.

***Please note: In rare instances, a new batch of your specific product may need to be produced in order to replace your item(s), and will delay the return of your product(s) by approximately 2-3 business days.

Shipping costs are based on the following weight scale;
1.0-3.9lbs - $3.50
4.0-7.9lbs - $4.75
8.0-11.9lbs - $5.95
12.0-15.9lbs - $7.00
16.0lbs + - $10.00
Last Updated: 9 Dec 2010 09:02:24 PST home  |  about  |  terms  |  contact
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